When you are in labor, simply call the doula hotline and one of our team members can be with you within the hour. Once there, your doula stays with you until you meet your baby. We do not swap out during births when our shifts end.
When a doula goes to a birth, she is off call for the rest of that shift, so even if she gets home when it is still her call day and another mom calls in labor, our backup doula would go to that birth. In this way, we can guarantee that you always get a well-rested doula who is fresh and not straight off of another birth (because births definitely tend to come in waves!).