REFUND POLICIES
BIRTH PACKAGES​
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If canceled before labor or induction begins the client will receive no refund.​
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If canceled after labor or induction begins the client will receive no refund and no transfer of services.
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Clients that DO NOT attend any meet-ups will receive no refund.
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A minimum of 24 hours advance notice is required for Scheduled Cesarean packages. If you change to the Scheduled Cesarean package 75% of unused balance can be transferred to other services, Postpartum, Mama Bloom, Placenta Encapsulation, etc.
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BIRTH PLANS & POST-BIRTHS are non-refundable or transferable to other services
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POSTPARTUM DOULA SERVICES
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All postpartum hours will expire 3 months after purchase of postpartum hours OR birth of the baby (whichever is greater)
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50% of the package fee is non-refundable and non-transferable for all hours that are not scheduled
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Pricing will convert to the individual hourly amount for partially used packages
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Cancellation Policy:
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≥ 2 weeks -- no fee for rescheduling
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24 hours to 2 weeks -- 25% (based on number of hours scheduled)
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< 24 hours -- 50% fee (based on number of hours scheduled)
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PLACENTA SERVICES
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25% of the service fee is non-refundable
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If your placenta is unable to be encapsulated, 100% of unused balance can be transferred to other services, Postpartum, Mama Bloom, Breastfeeding, Infant Care, etc.
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GROUPS & GROUP CLASSES (Childbirth Ed, Mama Bloom, Prenatal Series, etc.)
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Non-refundable or transferrable to other services
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PRIVATE CLASSES
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50% is non-refundable. Appointments and classes can be rescheduled at no extra cost
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BIRTH PLANS & POST-BIRTHS are non-refundable or transferable to other services
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Classes and appointments not used within 30 days of birth will be forfeited and not eligible for a refund/trasnsfer
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* All reimbursement payments will be returned via how you've paid.​​
PAYMENT INFORMATION
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Choose your selected birth services, postpartum services, and/or classes
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For birth doula services, there is a minimum of 50%​ of your total due at sign up and we ask that you are paid in full by 34 weeks pregnant.​
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Choose one of the following payment options:
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Online: Add your selected birth services, postpartum services, and/or classes to your cart and checkout. Our system will automatically add a 4% processing fee. You can use HSA/FSA, PayPal account or credit card with this option.
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Check: If you wish to pay by check, please contact us at info@atxdoulas.com​ and we will send you details on where to send a check. You will avoid the 4% processing fee with this option.
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