REFUND POLICIES

BIRTH PACKAGES​

• If canceled before labor or induction begins the client will receive no refund.​

• If canceled after labor or induction begins the client will receive no refund and no transfer of services. 

• Clients that DO NOT attend any meet-ups will receive no refund. 

• A minimum of 24 hours advance notice is required for Scheduled Cesarean packages. If you change to the Scheduled Cesarean package 75% of unused balance can be transferred to other services, Postpartum, Mama Bloom, Placenta Encapsulation, etc.

• BIRTH PLANS & POST-BIRTHS are non-refundable or transferable to other services

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POSTPARTUM DOULA SERVICES

• All postpartum hours will expire 3 months after purchase of postpartum hours OR birth of the baby (whichever is greater)

• 50% of the package fee is non-refundable and non-transferable for all hours that are not scheduled

• Pricing will convert to the individual hourly amount for partially used packages

• Cancellation Policy:

  • ≥ 2 weeks -- no fee for rescheduling

  • 24 hours to 2 weeks -- 25% (based on number of hours scheduled)

  • < 24 hours -- 50% fee (based on number of hours scheduled)

 

PLACENTA SERVICES

• 25% of the service fee is non-refundable

• If your placenta is unable to be encapsulated, 100% of unused balance can be transferred to other services, Postpartum, Mama Bloom, Breastfeeding, Infant Care, etc.

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GROUPS & GROUP CLASSES (Childbirth Ed, Mama Bloom, Prenatal Series, etc.)

• Non-refundable or transferrable to other services

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PRIVATE CLASSES

• 50% is non-refundable. Appointments and classes can be rescheduled at no extra cost

• BIRTH PLANS & POST-BIRTHS are non-refundable or transferable to other services

• Classes and appointments not used within 30 days of birth will be forfeited and not eligible for a refund/trasnsfer

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* All reimbursement payments will be returned via how you've paid.​​